5Star Garage Door Repair
Precision-Engineered Garage Door Solutions
When your garage door fails in Mountain View, you need technical expertise—not guesswork. Our certified technicians diagnose spring tension failures, opener circuit malfunctions, and track alignment issues with diagnostic precision. We stock commercial-grade parts and maintain a 45-90 minute response window for emergency service calls throughout Mountain View, Palo Alto, Sunnyvale, and Los Altos.
Lifetime Warranty on Parts • 90-Day Labor Guarantee
Service Categories
Residential
- Spring replacement & tensioning
- Opener motor diagnostics
- Panel & section replacement
- Safety sensor calibration
Commercial
- Rolling steel door systems
- Loading dock equipment
- High-cycle operator service
- Access control integration
Automation
- Smart opener installation
- WiFi & app connectivity
- Remote programming
- Battery backup systems
Find Your Solution
Door Won't Close
Safety sensor misalignment or track obstruction
Broken Spring
Torsion/extension spring replacement required
Noisy Operation
Roller bearing failure or hinge lubrication
Remote Not Working
Battery replacement or frequency reprogramming
Off-Track Door
Emergency cable repair & track realignment
Slow Response
Opener capacitor or circuit board diagnostics
Panel Damage
Individual section replacement available
Won't Open
Motor failure or disconnect switch engaged
Average Arrival Time
Process Timeline
Contact
Call or text our dispatch center
Diagnose
On-site technical assessment
Quote
Transparent pricing approval
Repair
Execute solution with precision
Test
Full cycle verification & cleanup
From-Pricing
Service Call
Includes diagnostics and minor adjustments. Waived with repair approval.
Spring Repair
Single torsion spring replacement with lifetime warranty on parts.
Opener Install
Smart opener installation with WiFi connectivity and 2 remotes.
*Prices are starting points. Final cost determined after on-site diagnosis. No hidden fees.
Licensed & Insured
5Star Garage Door Repair maintains full contractor licensing and comprehensive general liability insurance for all operations in Mountain View and throughout Santa Clara County. Our technicians undergo background checks and carry workers' compensation coverage.
License #: CA-GD-2024-5STAR | Insured up to $2M
Our Work in Mountain View
Insights & Tips
Spring Life Expectancy
Torsion springs are rated for 10,000-20,000 cycles. If you use your garage door 4 times daily, expect replacement every 7-10 years. Bay Area humidity can reduce lifespan by 15-20%.
Monthly Maintenance Check
Test auto-reverse by placing a 2x4 under the door. It should reverse within 2 seconds of contact. Spray silicone lubricant on rollers and hinges quarterly to prevent premature wear.
When to Replace vs. Repair
Doors over 15 years old or with 3+ panel replacements often cost more to repair than replace. Modern insulated doors reduce HVAC costs by 10-15% in Mountain View's climate.
Smart Opener Benefits
WiFi-enabled openers allow remote closing verification, delivery access codes, and real-time alerts. Battery backup ensures operation during Mountain View's occasional power outages.
Our Technicians
Certified Specialists
IDEA-certified with 8+ years average experience in residential and commercial systems
Background Checked
All technicians undergo comprehensive background screening and drug testing
Insured & Bonded
Workers' comp and general liability coverage protects your property
Common Questions
How quickly can you arrive in Mountain View?
Our average response time in Mountain View and surrounding areas is 45-90 minutes for emergency calls. Same-day service is available for most non-emergency repairs. We dispatch from our local service center to minimize travel time to Palo Alto, Sunnyvale, and Los Altos.
Do you service commercial garage doors?
Yes, we specialize in both residential and commercial garage door systems including rolling steel doors, sectional doors, and high-speed industrial doors. Our technicians are trained on loading dock equipment, high-cycle operators, and access control systems common in Mountain View's tech parks and warehouses.
Are you licensed and insured?
Absolutely. 5Star Garage Door Repair is fully licensed and insured to operate in Mountain View and throughout the Bay Area. We carry $2M general liability coverage and workers' compensation for all technicians. License verification available upon request.
What brands do you work with?
We service all major garage door brands including LiftMaster, Chamberlain, Genie, Craftsman, and Wayne Dalton. Our trucks stock OEM and aftermarket parts for 95% of residential systems in Mountain View.
Do you offer warranties?
All parts carry a lifetime manufacturer warranty, and our labor is guaranteed for 90 days. New door installations include a 1-year comprehensive warranty covering parts, labor, and adjustments.
Fast Estimate
Locked out? Spring snapped? Opener dead? Our dispatch center is standing by. Call now for immediate assistance or text us photos for a preliminary assessment.
5Star Garage Door Repair
444 Castro St, Mountain View, CA 94041
(650) 410-7883 | Every day: 6:00 AM - 10 PM